San clemente orthodontist

Desiree

      
  5.0 
   248 reviews

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Financial Coordinator, RDA

I have worked for the Redmond organization since 1999. Starting as a chairside RDA I was able to learn the function of orthodontics from the leaders in the industry. Even though I may be behind the scenes now as the Financial and Insurance Coordinator at John Redmond Orthodontics, my goal is to facilitate the financial and possible insurance aspect of our patient’s orthodontic care. I work with insurance companies to make sure our patients are getting the most out of their benefits, answer insurance questions, and assist patients and their families with financial arrangements. I strive to help patients learn about our affordable options that allow a lifetime of confidence to our patients by improving their smile.

My favorite pastime is surfing with my husband and two daughters, as well as walking the beach trail and sea glassing.

Patient Reviews

    
 
 
         
   Stella M 
 
 
 
  John Redmond Orthodontics is such a wonderful place. The staff is always so kind and helpful, they are flexible with scheduling, the services are top notch. The best!
  
 
        
   Whitney L 
 
 
 
  This office is the best!! Everyone is always so friendly and helpful. Dr. John has made both my kids smiles perfect!
  
 
        
   Katelyn C 
 
 
 
  I currently have three kids going through braces here!  The staff is so friendly and helpful, especially with changes in insurance. They are mindful of each patient…who is fearful, etc and talk them through each new phase. We have been so happy here!
  
 
        
   Stacy F 
 
 
 
  Dr. Redmond and all of his staff have been amazing. We have been going here for years as he treated all three of our kids! Highly recommend.
  
 
        
   Austin 
 
 
 
  Going to rate 5 stars since John and the back-of-house staff are excellent; kind, professional, and skilled. Unfortunately, the front desk are not quite up to par. When I called about retainer removal, I was told about a fee that wasn’t accurate/true, and when I asked for clarity, I was met with dismissive responses like “we can talk about it when you get here,” despite the fact I live over an hour away. On arrival, I wasn’t greeted and was instead cut off with “you’re checked in” before I could speak. The hostility from the receptionists was obvious and unprofessional, which overshadows the otherwise great clinical team.
  
 
        
   Ella I 
 
 
 
  I came to Dr. Redmond a little over half way through my 4- year braces journey. As soon as I stepped through the doors, He and his team welcomed me in with excellence and enthusiasm. I cannot speak highly enough of the incredible amount of detail and dedication Dr. Redmond puts into ensuring each of his patients leave his doors looking and feeling confident with their smile. Not only is Dr. Redmond is a master at his craft, he is an incredibly likable and down to earth person. His exemplary attitude, work ethic, and leadership are reflected in each one of the wonderful dental assistant/staff. The office is pristine, with every single detail you can think of taken care of! From upbeat music to refreshments upon walk in, John Redmond Orthodontics is the best of the best! The staff is organized, professional, and absolutely the kindest people ever! A big thank you to each of them for providing such thoughtful and thorough care. After finishing my treatment, I can surely say I have never been more confident in my smile!
  
 
        
   Shellee C 
 
 
 
  Dr John is an excellent communicator. He gave me a clear understanding of my options and allowed me to make my decision. I’m so happy with the results. The progress has been wonderful and the staff is extra friendly! Happy that I’m a customer! 😀
  
 
        
   Jack F 
 
 
 
  Great orthodontist. friendly and helpful staff. very clean and quick service. cannot recommend them enough!
  
 
        
   Landan Y 
 
 
 
  Dr. John and his team are the best staff. He fixed my and my siblings teeth and made us all very happy with our smiles. I recommended John Redmonds Orthodontics to anyone who wants to feel confident in their smiles!